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03 Sep 2010 
Support Center » Knowledgebase » V.O.I.P
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Knowledgebase articles are categorized. Please select which category you would like to browse. You can also search the knowledgebase using the search field beside this text.

PBX / Centrex (5) V.O.I.P. (GP2000) (1)
Setting up a voice menu (IVR) Recording an IVR welcome messagemore topics How do you turn up the volume on the GXP2000? more topics
V.O.I.P. (Softphone) (0) V.O.I.P (Tech Question) (4)
What ports do you uses when using your Quickerbroadband service? SIP Errot Codes more topics
 Articles
 Setting up trixbox
 trixbox quick install guide Installing the ISO -------------------------------------------------------------------------------- Warning: installing this ISO will format your computer and erase your hard drive. It will remove all partitions as
 Can I reject an incoming call in case I am Busy?
 Yes, if you press the MUTE/DEL key whilst receiving an incoming call, it will be rejected and forwarded to your Voice Mail (if configured).
 How do you answer a call?
 To answer a call: activate the headset (if any) or pick up the handset or press the Speaker button for hands-free operation.
 How do you place a call on hold?
 To hold the current call: press the Hold button.
 Making VoIP calls
 Assuming you have managed to set everything up successfully, all you need is to start making and receiving calls. Hint for Sipura users: you can press the hash (#) key at the end of dialling a number to send it immediately, otherwise there is a sho
 How do you make calls?
 To make calls: enter the full number including area code using the keypad then pick up the handset or activate the headset, or press the Speaker button to make a hands-free call. The number will be dialled in 4 seconds unless you press the # key o
 How do I Create a VOIP Message (Voice Prompt)
 Within your control panel click on Voice Prompts Click on Record New Voice Prompt Enter a description for your new voice prompt. You will be given a PIN code to use to record the prompt. Dial 188 on the VoIP handset and, when prompted, enter t
 How do I make a three way call?
 To make conference (three-way) calls: with one party on hold and one active call, press the Conf button to join all three parties into a conference call.
 How do I transfer a call?
 To make attended transfers: put the caller on hold by pressing another Line button. Dial the destination number as usual and speak to the recipient. Then press the Trnf button followed by the appropriate Line button for the first caller. Fina
 Useful VoIP numbers and contact details
 If you need assistance with your virtual PBX, please contact us in the first instance. The table below lists some useful numbers (only available on the VoIP handset unless otherwise noted): Number Description 0870 861 6661 Voicemail pickup from
 How do i redial my last number again?
 Quite simply just press the speaker button or lift the handset and press send. Your phone will then send the last number dialed back to the PBX
 Getting a Quicker Broadband dot com VoIP account
 Go to http://voip.quickerbroadband.com/login/packages and click proceed to start the process, which is conducted by a series of pretty self-explanatory forms. Start by providing personal and company details for the new account. Notes: New custo
 Free Calls
 VoIP to VoIP Calls that you make are free of charge as follows: We have cross calling arrangements with the following VoIP providers. This means that you can call between providers for free. AQL To call Quicker Broadband customers from AQL free
 How VoIP Works
 How VoIP works VoIP (Voice over Internet Protocol) is a way to make phone calls using the internet as the transmission method, rather than a landline. With Quicker Broadband's system, you can make and receive calls from other VoIP users, mobile u
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